30-day working sprint · existing membership programs
If you already have hundreds or thousands of members but still cannot say exactly how many are active, what you collect each month, or how many visits you owe, this sprint is built for you.
The 30-Day HVAC Membership Performance Sprint uses your actual program data to find the three problems worth fixing first, help your team put the fixes in motion, and leave you with a scorecard for running the program after the sprint ends.
The problem is usually not a lack of ideas
Most membership programs did not get messy all at once. A price changed. A plan was grandfathered. Failed cards stopped getting followed up. Tune-ups piled up. Reporting never caught up.
The sprint in one sentence
We use the data you already have to get the numbers straight, choose the three highest-impact improvements, and give each one an owner and a next step.
Fit matters
This is for you when
It is the wrong fit when
What happens during the sprint
The scope follows the data and the three priorities we agree on. It is not seven consulting projects stuffed into one month.
Collect the exports and plan documents. Confirm how active members, revenue, failed payments, cancellations, and owed visits should be counted.
Review pricing, enrollment, billing, retention, fulfillment, reporting, and ownership. Separate facts from assumptions.
Compare likely value, confidence, effort, and timing. Decide what to fix now and what can wait.
Build the needed workflow, scripts, or scorecard. Assign owners and finish the 90-day plan.
What you leave with
You get the numbers management needs, the decisions the team needs, and the tools required to keep moving.
A plain assessment of economics, conversion, billing, retention, fulfillment, reporting, and ownership.
The source-of-truth membership numbers your management team should track.
What is underperforming, the evidence behind it, likely value, confidence, difficulty, and next action.
The exact changes, owners, reusable assets, and sequence for the priorities we choose.
A weekly scorecard, 20-minute review agenda, named owners, and the next set of milestones.
What the data says, what it does not say, the decisions required, and what happens next.
Built when they support the three priorities
Your side of the work
What this is not
It is not ad management, an FSM replacement, outsourced membership administration, or an open-ended consulting retainer.
I will not make unapproved changes in your production systems. Your team keeps control of the software, the customer communication, and the final business decisions.
Questions worth asking
No. We start with exports or read-only access to the systems you already use.
No. Diagnosis is the first half. The second half is choosing three priorities, preparing the needed assets, assigning owners, and getting the work launched or ready to launch.
That is common. We document what can be trusted, what cannot, and what needs to change. Unknown numbers stay unknown.
No. Code calculates the core metrics. AI may help organize evidence or surface questions, but a person reviews the diagnosis and recommendations.
No. Revenue, retention, and profit also depend on your data, capacity, pricing authority, and follow-through. The commitment is to finish the agreed work, not manufacture an outcome.
Scope and price are shared after the initial fit review. You will see the full terms before either side commits—without a fake countdown or surprise retainer.
Membership Performance Review
This is a fit check, not a funnel into an automated sales sequence. Share enough to understand the program, the problem, and why it matters now.